Frequently Asked Questions

If a Cleaner does not meet our high standards we will either discuss your concerns to allow the Cleaner to enhance their performance or alternatively replace the Cleaner without delay.
To maintain the best service, we constantly monitor our Cleaners’ performance. We actively seek feedback from our Clients and our Cleaners. We also carry out spot checks as part of our ‘Quality Assurance’ to ensure that our Clients and also our Cleaners are happy.
Yes, we have a comprehensive insurance of totalling £2,000,000. It covers public liability, employer liability, employee liability, product liability. Our insurance policy also covers theft and loss keys. A copy is available on request
Yes. We do not clean valuable, fragile or delicate items. For an example, an antique vase.
For commercial contracts all we need is access to water and a power supply. For some Domestic clients we also need a vacuum cleaner. This is dependent on location.
The earlier you book the better. We can book you in on short notice too.
Yes, references are available on request.
We accept cash on completion of job, cheques and Pay Pal (do not need to have an account).
We cannot guarantee to beat all quotes as we value our staff and do not pay them the minimum wage, but if you are committed to a quality standard of workmanship, we can work with you to provide a service that comes in within your budget.

Or feel free to give us a call to discuss your requirements or with any questions on 01934 635481 or 07719 142 471. You can also email us at LOUISA@BLUESPOTSERVICES.COM