If a Cleaner does not meet our high standards we will either discuss your concerns to allow the Cleaner to enhance their performance or alternatively replace the Cleaner without delay.
To maintain the best service, we constantly monitor our Cleaners’ performance. We actively seek feedback from our Clients and our Cleaners. We also carry out spot checks as part of our ‘Quality Assurance’ to ensure that our Clients and also our Cleaners are happy.
Yes. We do not clean valuable, fragile or delicate items. For an example, an antique vase.
For commercial contracts all we need is access to water and a power supply. For some Domestic clients we also need a vacuum cleaner. This is dependent on location.